Is Data Destroying the Advertising Industry?
Is data destroying the advertising industry or are marketers focusing too much on measurement? I think this is one of those rare arguments where there really isn’t a right answer. Or at least there isn’t a large enough group of people ready to come forth with a confident response. It’s kind of like asking for fitness advice. If there are five people in the room, it’s pretty probable that they’ll all have different perspectives on the right way to lose weight.
A lot of what we hear from digital and traditional agencies alike involves things like mastering speed, innovation, and engagement. Take for instance, one of the most easily indefinable brands, Burger King, and the brand work they did with Crispin (ie. Subservient Chicken/Meat Perfume). While both of these examples are a bit outdated, they paint a perfect picture of how things happen today. The goal is to get thousands of people tweeting to a hashtag, hundreds of comments on a Facebook page, blog coverage on top news aggregators, and insane amount of web traffic to a customized web landing page. Sure this is great, and a lot can be said about building brand awareness, recognition, and cultural relevance. But at the end of the day, Burger King was spending a ton of money on programs that weren’t creating measurable sales results.
Anyone that’s ever had anything to do with advertising knows that a lot of things have to happen in order for an ad to be effective. The messaging, the medium, the frequency, the audience- all of these factors have to be exactly right for something to click with a consumer. In the past, it was enough for advertisers to say three million people saw your television spot. More recently, it was enough to say 3,000 people clicked on your banner ad. Then came social measurements- your brand has one hell of a Twitter presence. I’m not sure what the next iteration of data is going to be, but I’ve got to imagine it’s going to have to be something to do with sales impact.
Don't get my wrong, I'm by no means an advertising cynic. I love the Old Spice campaign just as much as the next guy. What I'm skeptical on right now is measured media, and I'm not the only one. Marketers from Coke, AT&T and others are out to reinvent web measurement. And no, I'm not asking that a banner ad click be tied directly to a measureable milestone. I'm simply asking for something more substantial than two million national media impressions.


